BIRNIE HOME SAFE ACCESSIBILITY POLICY

BIRNIE HOME SAFE ACCESSIBILITY POLICY

The purpose of this Policy is to provide every employee with the guidelines and training in accordance with the requirements of Ontario Regulation about how to interact and communicate with people who have various types of disability. These include people who use assistive devices or use the assistance of either service animals or a support person, the use of support equipment or devices on our premises to provide the proper aid to a person with a disability who is having difficulty accessing goods or services that we provide.

Our Commitment

At Birnie HOME SAFE is to ensure customers, partners and suppliers with disabilities can interact and access Birnie HOME SAFE and Birnie Electric services without inconvenience or obstruction. Further, we strive to ensure that all employees are comfortable and prepared to provide services to those customers, partners and suppliers with disabilities, fairly and with respect.

Our Compliance

This Policy applies to every employee and partner who deals with customers or other members of the public on behalf of the company in Ontario, whether the person is a full-time, part-time, or contract employee.

Our Guidelines in Communicating with Customers Who Have Disabilities

Birnie HOME SAFE provides a list of general tips as well as ongoing training to help employees interact and communicate with customers who have vision or hearing loss, who are deaf, blind or have physical or mental health disabilities, who have intellectual, developmental or learning disabilities and customers who have speech or language impairments.

Tell us what you think

Birnie HOME SAFE welcomes your questions and comments about accessibility. Please send an e-mail to pkurnell@birnie.com to provide us with your feedback. Any issues or concerns will be addressed directly by return email.

Contacting Birnie HOME SAFE

If you have any questions about our Accessibility Policy or would like to request a copy of our policy, you can fill out the form to the right, or contact:

Birnie HOME SAFE,
2209 Dunwin Drive
Mississauga, Ontario
L5L 1X1

Phone: (905) 569.1818 / 1.855.569.1818

Accessibility Policy Request and Feedback Form

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